Char gift cards are available in multiple denominations in both traditional and printable formats. Learn more here.
Char Gift Card
Select your desired amount to complete your purchase. Gift cards will be mailed via USPS within two business days of order for a standard $1.99 shipping charge.
Char Virtual e-card
Virtual e-cards will be delivered within a few minutes via email and can be redeemed by printing or displaying on a smartphone. Delivery is free for virtual e-cards.
Gift Card FAQs
Can I earn or redeem loyalty points on a gift card transaction?
Rewards points cannot be accumulated or applied towards the purchase of gift cards, however, you can earn points when a gift card is redeemed. Points are not accumulated on the redemption of bonus/promotional cards.
How do I correct or update the email address on my virtual gift card order?
Send us a note at email@example.com or call our home office at 615-321-6024 ext. 0 and we’ll be happy to update that for you.
I accidentally entered my billing address as the shipping address. How do I update that?
No problem! Send us a note at firstname.lastname@example.org or call our home office at 615-321-6024 ext. 0 and we’ll be happy to update that for you.
I purchased a gift card as part of the holiday gift card promotion. Can I have the bonus gift card sent to a different address?
Sure! Just let us know in your order notes where you’d like the bonus card sent. Or, send us an email at email@example.com if you’d like the bonus card sent to a different address than the gift card order.
How do I track my gift card?
All physical gift cards are processed within two business days and sent via USPS first class mail. Please note that extended shipping delays are expected due to delays with the United States Postal Service. We are unable to provide tracking information for items shipped USPS, nor can we guarantee an estimated arrival date. To guarantee shipment by a certain date, please select FedEx 2-day shipping or order a virtual gift card.
How do I enter my promo code?
The code can be entered on the cart or checkout pages after gift cards have been added to your cart. If there is a valid promotion, the cart will reflect the promotion total on the checkout page.
Can I apply more than one promo code per order?
Only one promo code per order can be used.
Are gift card promotions valid in store and online?
Please refer to the details on each specific sale, as some promotions may only be valid for plastic OR virtual gift cards. Should you have any questions regarding a sale, please email firstname.lastname@example.org.
How do I check my gift card balance?
Check your balance here.
Do I have to use the virtual card in one single visit?
No, you are welcome to use the virtual card on multiple visits until the value is depleted. The single use number is issued to uniquely identify each gift card, but you do not have to use the full amount in one single visit.
What is your fulfillment policy?
View our policy and fulfillment policy here.
Can I use my gift card at any of your other locations?
Our gift cards are accepted at any of our 4Top Hospitality family of restaurants, including Amerigo, Char, etch, etc., Jasper’s and Saltine. For guests in our Jackson, MS market, please see an important gift card update here.
Please note longer shipping times are to be expected due to delays by the United States Postal Service. To guarantee shipment by a certain date, please select FedEx 2-day shipping or a Virtual E-card.